Pharmacy Consultations, Reimagined
Our founders bring direct, multidisciplinary experience from across the NHS—from the community pharmacy counter and GP surgery to the hospital ward. This unique perspective means we don’t just understand medications; we understand the entire patient journey within the healthcare system.
Our Foundational Insight: The Care Gap
Through our experience in frontline NHS work, we consistently identified two critical barriers to optimal care:
The Time & Privacy Deficit
In traditional community pharmacies, overwhelming workload and lack of private consultation rooms often mean complex conversations are rushed or happen across a counter, compromising confidentiality and depth.
The Navigation Challenge
The healthcare system is complex. Patients are often left unsure of the right pathway—whether to see a GP, visit a clinic, or how to manage treatments between appointments.
Our Mission: To Provide What’s Missing
We offer a dedicated, secure space for the conversations that are essential for safe and effective healthcare but are frequently impossible elsewhere:
Unrushed Expertise
Every video consultation guarantees private, uninterrupted time with a pharmacist who can focus entirely on you.
Seamless Navigation
We leverage our experience to provide clear, practical advice on how to navigate your care for the best possible outcome.
True Continuity
From acute advice to ongoing monthly partnerships, we design services that provide the continuity of care that fosters trust and produces better health results.
Our Commitment to You
Certa Health is more than a service; it’s the missing layer of support in your healthcare journey.